Privacy Policy

 

Last updated: 11 September 2026

Andrew Prod Photography (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.andrewprod.com (the “Website”), contact us, purchase our products or services, or otherwise interact with us.

For the purposes of UK data protection law, Andrew Prod Photography is the data controller of the personal information we collect through our Website and in connection with our products and services.

1. Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

Information you provide directly

This may include:

• Your name
• Email address
• Telephone number, where you choose to provide it
• Billing and contact information
• Information you provide when making an enquiry
• Information you provide when booking or purchasing a photography service
• Information you provide when purchasing or accessing an online course, digital product or other educational material
• Any information you provide when communicating with us by email, through forms, or through other channels

We only ask for information that is reasonably necessary for the purpose for which it is collected.

Payment information

When you purchase a product or service from us, payment information may be collected and processed by the relevant third-party payment provider.

We do not generally have access to or store your full payment card details. Payment providers process payment information in accordance with their own privacy policies and terms.

Information collected automatically

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages you visit
• How you interact with the Website
• Referring website or source
• Approximate location derived from technical information
• Date and time of visits

This information may be used to understand how visitors use our Website, maintain its security, and improve our Website and services.

2. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small files stored on your device that allow a website to recognise your device and remember certain information.

We may use cookies for purposes such as:

• Making the Website function correctly
• Remembering preferences
• Understanding how visitors use the Website
• Measuring Website performance
• Improving our services and user experience
• Measuring the effectiveness of marketing campaigns, where applicable

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings and, where applicable, through the cookie controls provided on our Website.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To respond to enquiries and requests
• To provide photography services
• To process bookings and purchases
• To provide access to online courses, digital products and other resources
• To communicate with you about products or services you have purchased
• To provide customer support
• To send information you have requested
• To send marketing communications where you have provided the appropriate consent or where we are otherwise legally permitted to do so
• To improve our Website, products, services and educational content
• To understand how visitors use our Website
• To maintain the security and functionality of our Website
• To maintain appropriate business and financial records
• To comply with our legal and regulatory obligations
• To protect our legal rights and prevent fraud or misuse of our services

4. Email Marketing

If you choose to subscribe to our mailing list, download a free resource, register for an event, or otherwise provide your details for marketing purposes, we may use your email address to send you information about our products, services, educational content, offers and other relevant updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Unsubscribing from marketing communications will not affect essential communications relating to a purchase, booking, account or service you have requested.

5. Our Legal Basis for Processing Personal Information

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on one or more of the following:

Consent

Where you have given us permission to process your information for a specific purpose, such as subscribing to marketing communications or consenting to certain cookies.

You can withdraw your consent at any time.

Contract

Where processing your information is necessary to provide a product or service you have purchased or to take steps at your request before entering into a contract.

Legal obligation

Where we need to process information to comply with a legal or regulatory requirement, such as maintaining financial records.

Legitimate interests

Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

This may include operating and improving our Website, protecting our business, communicating with existing customers about relevant services, and preventing fraud or misuse.

6. Who We Share Your Information With

We do not sell your personal information.

We may share personal information with trusted third-party service providers where this is reasonably necessary to operate our business and provide our products and services.

Depending on the services we use, these providers may include:

• Website hosting and technology providers
• Payment processing providers
• Systeme.io, which we use to host and deliver our online courses, digital products and related services
• Email marketing and communication platforms
• Online course or digital-product platforms
• Website analytics providers
• Booking or scheduling platforms
• Cloud storage and business software providers
• Professional advisers, such as accountants or legal advisers
• Government authorities or other organisations where we are legally required to do so

These third parties should only process your personal information as necessary to provide their services or where otherwise permitted by law.

Where appropriate, we take reasonable steps to ensure that third-party providers handle your information securely and in accordance with applicable data protection requirements.

7. International Transfers

Some of the third-party service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law.

This may include relying on an adequacy decision or appropriate contractual safeguards where required.

8. How Long We Keep Your Information

We will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, maintain business records, resolve disputes, enforce agreements and comply with legal or accounting requirements.

The appropriate retention period will depend on the type of information and why we need it.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

If you believe that your information has been compromised or you have concerns about the security of your personal information, please contact us as soon as possible.

10. Testimonials and Reviews

From time to time, we may publish customer testimonials or reviews relating to our products or services.

We will only use your name, photograph, testimonial or other identifiable information for promotional purposes where we have an appropriate legal basis to do so and, where necessary, have obtained your permission.

If you would like us to remove a testimonial or review that we have published, please contact us at info@andrewprod.com.

11. Your Data Protection Rights

Under UK data protection law, you may have rights including:

• The right to request access to the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information in certain circumstances
• The right to request restriction of processing in certain circumstances
• The right to object to certain types of processing
• The right to withdraw consent where we rely on consent as our lawful basis
• The right to data portability in certain circumstances
• The right to object to direct marketing

These rights are subject to certain legal conditions and exemptions.

To exercise any of these rights, please contact us at info@andrewprod.com.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO), if you believe your personal information has been handled unlawfully.

12. Third-Party Websites

Our Website may contain links to third-party websites, services or platforms.

Once you leave our Website, this Privacy Policy no longer applies to information collected by those third parties. We are not responsible for the privacy practices, content or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you use.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.

Any updates will be published on this page, together with the date on which the policy was last updated.

14. Contact Us

If you have any questions about this Privacy Policy, how we use your personal information, or wish to exercise your data protection rights, please contact:

Andrew Prod Photography
Email: info@andrewprod.com
Website: www.andrewprod.com

Last updated: 11 September 2026